We want to make sure all of our customers are happy with their sizes so we offer two solutions for exchanges for USA customers, email us and we can send you a one time code to get the correct size at 75% off as an additional pair, OR mail us back the unused pair of shoes and we will send you the correct size. All Orders With 30% DISCOUNT OR MORE are not eligible for refund. Shoes must be in mint condition and have no outdoor use or marks in their original package. If you are on the edge of our size chart and there is no solution for an exchange, you may also mail back the unused shoes and we will refund your order for the full price you paid for shoes. Shipping cost not included in refund. All returns, refunds or exchanges must be made within 30 days of purchase. INTERNATIONAL ORDERS ARE NOT REFUNDABLE. International orders may buy another pair at our cost of $30 plus shipping with a special discount code we will provide you by email but we do not offer refunds for international shipments as shipping back and forth shoes is more expensive than the shoes themselves at times and we are unable to be refunded for lost items with international shipping services.
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